Terms of service
Terms and Conditions when using our Website - The boring bit, but legally essential for your information.
1. Acceptance of Terms of Use and Amendments.
Each time you use or cause access to this web site, you agree to be bound by these Terms of Use, as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this web site, you will be subject to any rules or guidelines applicable to those services shall be incorporated by reference into these Terms of Use. Please see our Privacy Policy.
Please note that by European law, we must now notify you that Cookies are used for information gathering on our site. Cookies are used for searching the products, adding to basket, checkout process, purchase history, and other cart services. At no time will your information be used by any third party. By using our website you therefore agree to the use of Cookies, If you do not agree, then please close down this browser page.
2. Our Service.
You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information, although will give warning if this is still within the time control at any event this may happen.
3. Your Responsibilities and Registration Obligations.
In order to purchase on our web site, you must register, agree to provide truthful information when requested. When registering, you explicitly agree to our Terms and Conditions, as available here.
5. Registration and Password. You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password. Likewise, your data security is paramount importance, and should we be aware of any breach attempt on our data, we will inform you with advice.
6. Your Conduct.
You agree and accept, that our web site may expose you to Content that may be objectionable or unintentionally offensive (some game titles and music content).
You explicitly agree, in using this web site or any service provided, that you shall not:
(a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortuous, defamatory, libellous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this web site or any service provided, infected with a virus or other destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;
(b) impersonate or misrepresent your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you;
(c) collect or harvest any data about other users;
(d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent;
(e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.
7. Indemnification.
You agree to indemnify and hold us harmless, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders from any claim or demand, including reasonable legal fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this web site or service, your violation of these Terms and Condition, or any other violation of the rights of another person or party.
8. DISCLAIMER OF WARRANTIES. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE AND ANY SERVICES OR CONTENT PROVIDED (THE "SERVICE") IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. IT IS PROVIDED TO YOU "AS IS" AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OF ANY QUALITY, THAT MAY BE OUT OF OUR HANDS DUE TO NETWORK ISSUES, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND. Some jurisdictions may not allow disclaimers of implied warranties and the above disclaimer may not apply to you only as it relates to implied warranties.
9. LIMITATION OF LIABILITY. YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.
10. Reservation of Rights. We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent.
11. Notification of Copyright Infringement. If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights, please contact us immediately, providing a link to the product/s listing/s that are in question, and evidence of such claims, and we will resolve the matter once verified.
12. Applicable Law.
You agree that these Terms and Conditions, and any dispute arising out of your use of this web site or our products or services shall be governed by and construed in accordance with local laws where the headquarters of the owner of this web site is located, without regard to its conflict of law provisions. By registering or using this web site and service you consent and submit to the exclusive jurisdiction and venue of the county or city where the headquarters of the owner of this web site is located. You may also be bound by the laws within your own jurisdiction.
13. Miscellaneous Information. (i) In the event that this {:Terms of Use:} conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of these Terms and Conditions will remain valid and intact; (ii) The failure of either party to assert any right under Terms and Conditions shall not be considered a waiver of any that party's right and that right will remain in full force and effect; (iii) You agree that without regard to any statue or contrary law that any claim or cause arising out of this web site or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred; (iv) We may assign our rights and obligations under Terms and Conditions and we shall be relieved of any further obligation.
14. Consent
By continuing to browse or otherwise accessing the web site, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this Web Site now.
15. Refund and exchange Policy.
With any request for refunds, the buyer must bear any cost to return the item/s back to us at our address ( see contact us page). It would be advisable to send any returns by postal service requiring either insurance or signature on delivery, so as to ensure your item should not go missing in the postal services. Should the item/s be damaged by the postal service on delivery to you, your package would be marked as such on delivery by your postal service, and this would be the only circumstance we would agree to refund postal charges, on receipt of everything returned (product, packaging and postal damage evidence). We may also ask for a copy of your proof and cost of posting, and once returned package is received and inspected, to ensure it abides by the return policy. If an item received back shows obvious signs of any usage or tampering, a refund will not be provided. EVERY computer and audio product is invisibly security marked prior to shipping. We have had customers attempt to return their own 'damaged' game or music cassette, once they received our quality product, to ask for a refund, only to find that the item they have sent back does not bear our security mark. We do not tolerate this type of fraudulent behaviour, which will be reported to the authorities in your jurisdiction, so please don't test us, to see what consequences this brings?
16. Country taxes.
We ship to the UK and European Country zones only. Should your country or State impose it own sales or import duty tax on goods being received, you should be aware of this and accept this when you place your order, as we will not be responsible for any excess charges due to your local law for import duties. ONLY For UK deliveries, we prepay any VAT import charges on the value of order placed.
Disclaimer of Warranty and Liability
The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law.
We do not represent or warrant that the information accessible via this website is wholly accurate, complete or current, but is representative of the actual history of the products listed. We have no liability whatsoever in respect of any use which you make of such information.
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
All warranties, express or implied, statutory or otherwise are hereby excluded.
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
We are not responsible for the direct or indirect consequences of you linking to any other website from this website.
These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England, and Jersey and Guernsey, and those which may apply within your own jurisdiction.
Postal Timescales
All Items are usually held in stock in UK Regional area and dispatched from there. We must advise that for UK customers, on extremely rare occasions, it has been known for UK HMRC services to stop and inspect our packages, as they are arriving to you from a non-EU region (Guernsey, Channel Islands), customs and revenue services tend to randomly inspect packages to see if VAT or an import duty can be applied (We would normally prepay any VAT charges anyway, but they still like to inspect). Your UK package will be clearly marked with this prepaid VAT detail, but for any other European destinations we cannot be liable for any import duty should this occur, as so many countries and states have vat, gst etc..
Our online purchasing policy allows you the protection of a seven day cooling off period . This often only applies to EU region, and even though our location is outside of the EU, we will still honour this policy. It applies from the moment you pay for the goods on our website. If, for whatever reason, you decide you no longer want the item, we MUST receive an email or letter request within the seven working days for us to honour a refund of the item cost. Postage costs cannot be refunded if shipped, and you return the item. As the item is either received by you, or en route to you at this stage, a refund will be then be granted, on the safe return of the item directly to our address. The cost of return must be borne by you, and it is recommended that it be sent using a tracking or signature required service to ensure we do receive this back. Once the seven day cooling period is over, the goods must be received by you within 30 days of the purchase date, otherwise the distance selling act can cover request for refunds or replacement items.
Any return requests, after the initial seven day cooling off period, and under the Sale of Goods Act 1994, and Consumer Regulations 2002, is at the retailers discretion if a refund will be offered. Generally if the item sent to a customer is the incorrect item, or serious postal damage can be proven, then a refund or replacement would be issued on the items return. Should a customer decide to return an item just because they changed their mind, this is NOT a valid reason that the legal requirements would allow a refund or replacement item after the seven day cooling off period has ended. Postal or email can be used, of course, to allow any customer to contact us to obtain a replacement or refund, on return of the damaged item including the packaging.
Likewise, the Internet Distance Selling Act 2000 covers this same policy.
Should you receive an item, which upon delivery is seriously damaged whilst in the postal system, then the whole item and packaging as you received this, should be returned to us, where a replacement item will then be shipped to you, or a refund offered. Unfortunate as these circumstances may be, we cannot be held responsible for postal damage, but will replace items should this be obvious.